Terms of Service

Use of this website and it’s services means full acceptance and compliance of the terms and conditions stated on this page. The points stated here may change at any time without notice, it is the user’s responsibility to check this page often and review the terms.

The service provider is referred to as OctagonLab, Octagon, Octagon Lab or www.octagonlab.com.

The customer or visitor is referred to as Customer, Visitor, User.

Cookies

We periodically use cookies to improve your shopping experience and recognize you as a user when you come back to our website. We also use cookies for affiliate tracking and advertisements serving.

Payments

All products offered through www.octagonlab.com are processed through PayPal’s secure checkout process. No credit information or personal billing details are stored on this website or any of our servers. Use of PayPal means acceptance of their Terms and Conditions that can be found here.

In addition to PayPal, we offer our customers the option to pay directly with their credit cards on our website. To make sure that all the transactions are security we are using Stripe to handle the payments. In addition to Stripe’s secure checkout process, we use additional security and protection on our website.

Refunds

We offer a money back guarantee on our book cover design packages. A 70% return of payment can be processed on the customer’s request. A 30% of the payment is reserved for processing fees, project management fees, affiliate commissions and designer fees.

A refund can only be made before a first draft of the design is made and delivered or any time after the first draft and before the delivery of the final files.

The money can only be returned to the buyer’s original payment source.

Cover Design

The book covers designed by OctagonLab belong to the Customer 100%. We don’t keep any copyrights, royalties or commissions of book sales.

We offer stock images for no additional charge to the customer if the customer chooses stock images from the website that we indicate. If the Customer decides to use stock images from another website then he or she is responsible for correct licencing, legal purchase of the photographs and compliance with the stock image provider terms.

We offer unlimited revisions on all of our book cover design packages. However, we trust our customers to not abuse this offer and reserve the right to refuse a request at any time if we deem it is not fit to our services taking into accountability the work that we have already done for the Customer, his or her demands and our resources.

If the Customer request a back cover design we will insert a small text on the bottom left or right of the back cover that states “Cover design by OctagonLab”.

Privacy Policy

We collect the following information of Users:

  • Full Name
  • Email Address

We may use any of this information to send Users promotional offers regarding OctagonLab or our partners. We will not sell any of our Users’ information to third parties.

Content

Any content on this website is protected by DMCA. Any unauthorized use of content including graphics, text, logos, book covers etc. is strictly prohibited.

If you have any questions about our policies please contact us at: support@octagonlab.com.

Last update of this page 23 August 2015.

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